Policy Changes and returns CLB Forklifts



CLB Forklifts will not accept returns or exchanges of purchased products, except in the case of defective deliveries or supplies.

In any case, if you need to return or replace any product, you can contact us where we will try to offer the best possible alternatives.

In any case, the products that could be replaced or exchanged must be in the same state in which CLB Forklifts made the delivery.

Transportation costs due to substitutions and changes for reasons other than the proper functioning of the items delivered will always be borne by the customer.

Items shipped to CLB Forklifts must be protected and properly packaged to prevent damage during transport.

The customer will be responsible for the decrease in value of the articles resulting from handling other than that necessary to preserve their operation.

In the event that the requirements are not met or any type of damage/defect/use of the product is observed, CLB Forklifts maintains the right not to accept the return or to subtract the amount of the estimated damages together with the transport costs.

It is essential to notify CLB Forklifts before sending any product so that there are no problems during its processing and that our team can control the reception of the material and inform you of the address to return the product.

Thank you for your visit. Before buying products through the CLB Forklifts website, it is important that you carefully read and understand these conditions, since by formalizing the order they are automatically accepted.